1. In the unlikely event an additional charge is necessary. One our staff members will contact you via email or phone, with an exact amount of the additional charge for your approval This will be done prior to ordering. An example would be a collision or body order that needs to be palatalized, and shipped by truck. We will always keep charges for shipping and handling to a minimum.
2. All orders must have a valid Home or Business address. We do not ship to P.O. Boxes. Oversize and heavy weight items, including but not limited to bumper components, body panels, engines, transmissions, will require a shipping charge. Please email us for a quote before ordering. Please, be specific as to what you want to have shipped, and have the complete address to where it will be shipped. These items are necessary to give an accurate quote for shipping costs. If the actual shipping charges are more than what was calculated at checkout, you will be charged the additional charges.
3. Discontinued Parts: Not all discontinued and/or older parts and/or accessories are available for immediate shipment. Please call or email to confirm availability on shipping of discontinued and/or older parts and/or accessories. There will be no returns or exchanges on discontinued and/or older parts and/or accessories. They are considered “Final Sale.”
4. Core Policy: Some parts offered on our site have a "core charge" applied to them. This is a refundable charge that the manufacturer applies to ensure that the old part is returned to us. Customers are responsible for all shipping charges related to returning cores to us. Remember all core returns must be assembled, clean, complete with no missing parts, undamaged, and in the original packaging. If you have any questions about core charges please feel free to contact us.